4 Ways SERVPRO Supports Insurance Adjusters and Their Clients

6/13/2022 (Permalink)

Commercial water damage in Wichita, KS.

4 Ways SERVPRO Supports Insurance Adjusters and Their Clients

When disaster strikes at your client's business in Wichita, KS, your role as an insurance adjuster kicks into high gear. You need to provide reliable support to your client from their first call on the day of the disaster to the day the claim is resolved. To do that, you have to trust the companies you recommend to work well with and for your client and communicate effectively with you. Here are four ways SERVPRO supports adjusters and their clients after a disaster.

1. Commit to IICRC Standards
The Institute of Inspection Cleaning and Restoration Certification sets strict quality standards for restoration companies. For a company to qualify as an IICRC Certified Firm, it must meet numerous criteria. SERVPRO commits to these standards to provide quality assurance to your clients.

2. Respond Rapidly to Emergencies
You want your clients to receive help as soon as possible when disaster strikes. SERVPRO has many locations across the nation, and there is a franchise within a two-hour drive of nearly every zip code. When you recommend this provider, you can be confident that your client will receive help promptly.

3. Provide Detailed Reports for Insurance Claim
As an insurance adjuster, your industry can get a bad reputation for making the claims process difficult. It doesn't have to be challenging to get all the data you need to process a claim. When you work with a SERVPRO franchise, you can be confident that they will use the latest technology to provide detailed reports and inventories of all damages to you and to your client that will keep everyone on the same page.

4. Train Professionals Regularly
A commercial restoration company is most effective when its cleaning and restoration approaches are current. SERVPRO trains its professionals carefully and often. Many continuing education courses are available and required to ensure that all technicians and owners can provide the best possible services. 
As an insurance adjuster, it's important for you to take care of your clients. SERVPRO earns preferred vendor status with many insurance companies because of its commitment to high standards.